Royal Knights Techs: Coding success, one byte at a time (805) 391-4349 Contact Us

Managed IT services for California businesses

Let us take IT off your hands.

The technology support you need. No headaches, no hassles, no hidden costs.

A Royal Knights Techs technician smiling across the table at a client, laptop open
24/7/365
Help desk and security monitoring.
2,400+
Automated alert triggers watching your network.
20+ yrs
Strategic IT consulting experience.
15+ yrs
Delivering IT projects on time and under budget.
$0
Hidden fees. One fixed, predictable monthly cost.

Everything an IT department does, for one predictable monthly cost.

We designed our managed services to give your business everything an in-house IT department would, at a fraction of the cost and with none of the headaches. Help desk support, vendor management, backups and disaster recovery all come with a fixed, predictable monthly cost.

We're better than an in-house department in a lot of ways. We don't take sick days. We never hand in our two weeks' notice. You'll never scramble to replace us, and you won't get hit with hidden fees.

Why managed services?

  • Your people do their real work.

    Let us do the routine (read: mundane) tasks that are too important for your actual employees, so they can focus on what matters most to your business.

  • Updates and patches, handled.

    Stop worrying about software updates, patches and security fixes. That's what we're here for.

  • One call for every vendor.

    Hate making sense of multiple vendor contracts? We'll take care of that too, so everything just works the way it's supposed to.

What's included.

Eight services, one fixed monthly cost.

01

Our IT Help Desk

24/7/365 coverage and support you can depend on.

One minute, you're working hard on that big project for your most important client. The next, you're locked out of your system and you don't have time for a password reset. Or email issues get in the way of a customer conversation, or software problems you just can't get to the bottom of.

These are the issues our IT Help Desk solves, so you can stop focusing on what holds you back and start focusing on what pushes you forward. You get a dedicated, passionate team of experts for issues large and small.

Email, chat, phone or in person, it doesn't matter. If you need us, we'll be there. End of story.

A Royal Knights Techs technician talking a client through a problem at his desk
02

Cybersecurity

Stop worrying about risks and focus on your business.

IT security isn't something you do once and forget about. The threat landscape keeps evolving, so you need to stay ahead of the people who want to do you and your people harm.

We are that opportunity to stay ahead. Instead of pulling your own people into these important but time-consuming tasks, let us handle them:

  • Web content filtering, firewall rule reviews and updates
  • Patching vulnerabilities quickly after they are discovered
  • Updating software to the latest versions
  • Deep user access controls and two-factor authentication
  • Employee security training and best practices
  • Cybersecurity policy development
  • Cyber liability insurance assistance
03

Network Monitoring & Management

Constant monitoring means constant insight, and constant improvement.

Physical, cloud, virtual or hybrid, your network is made of countless computers, phones, tablets and servers. Remote Monitoring and Management (RMM) software captures device performance and scans processes, applications and event logs, even after everyone has gone home for the day.

It feeds real-time data back to our systems and triggers automated alerts for more than 2,400 types of potential issues. If a problem rears its head, we stop it now, before it can affect your business.

  • A real-time view of your network and every connected device
  • Performance reports for full visibility and accountability
  • Potential problems flagged and fixed before they reach your network
  • Automated backups, ready to restore systems after an outage
  • Remote resets, down to a switch or a surge protector, often before you notice
04

Backup & Disaster Recovery

No matter what life throws at you, you'll be ready.

Disasters come in all shapes and sizes. A fire in your office can be just as devastating as a computer virus, and even your own employees can accidentally cause a problem. Any one of these could bring a business to its knees.

With our backup, disaster recovery and business continuity services, your business can survive it and pick right back up as quickly as possible. We protect you from:

  • Natural disasters, like extreme weather
  • Hardware failures
  • File corruption and software failures
  • Cyber attacks, like ransomware or malware
05

Vendor Management

Better management for a better return on investment.

Working with technology vendors can quickly become a full-time job, and you already have one of those. We have long-term relationships with many of the top vendors, so we can act as your single point of contact and negotiate better deals whenever we can.

Internet, phones, fax, CCTV, access control, alarms, network wiring, or all of the above: we're eager to be the partner you need.

  • One point of contact for anything IT related
  • Help negotiating better rates for your services
  • The right technology stack to help you reach your goals
06

CTO & Strategic IT Consulting

A better future for your business, through better planning today.

IT should be a revenue generator for your business, and that takes the right strategy at the heart of your infrastructure. Our outsourced CTO services drive your IT strategy and recommend better ways to use technology to protect your competitive advantage.

Your business keeps evolving, and your IT needs to evolve with it. We offer short and long-term initiatives that unlock real efficiency and productivity gains. Strategic consulting is a core part of our service, not an add-on.

  • Work directly with IT strategists who have 20+ years of strategic business IT experience
07

Work-from-Home Support

Work from anywhere, without the hassles that come with it.

Your people need to work from any location, at any time, on laptops, phones and tablets. That shouldn't come at the expense of security.

We equip remote team members with the hardware, software and security they need for productive, secure home offices, and make sure your staff can reach company data safely wherever they work.

  • Employee productivity monitoring, wherever they work
  • Collaboration tools that bring your team together
  • Peace of mind from asset management, policy enforcement and security monitoring across the whole business
08

Audio-Video & More

The most efficient conferencing for your team.

Remote workers and long-distance contacts have made the workplace hybrid, and your meetings can't all happen in person. Your technology needs to keep up.

We set up conferencing that connects your team with the simplest tools that fit your needs, so nobody faces a steep learning curve. We can equip you with:

  • Industry-leading A/V tools
  • Modern door access controls
  • Video security
  • Alarm systems
A Royal Knights Techs technician meeting a client at his desk
Above all, we promise never to hit you with hidden fees.

We won't sell you the newest, fanciest IT trend for its own sake. Just good, old-fashioned IT support that puts your technology to work better than an internal department could on its own.

Are managed services right for you?

It's very possible, and we want to find out. Call us directly, or fill out the form and we'll set up a getting-to-know-you introductory call.

What happens next

  1. Fill in our quick form
  2. We'll schedule an introductory phone call
  3. We'll take the time to listen and plan the next steps
Call (805) 391-4349